Process to Turn off Kaspersky Subscription Auto-Renewal

Kaspersky Antivirus is known for providing the world's best antivirus, spyware, and malware protection service. Sometimes errors occur in the system due to antivirus; the user gets fed up with it and decides to cancel the subscription. But they need to learn the subscription cancellation process; They can do this by following the below-mention guidelines.

How can I cancel my Kaspersky subscription?

Kaspersky allows its passengers to cancel their subscriptions if they don't want to continue with the services. If you don't know how Kaspersky subscription cancellation works, here are the steps you can follow:

  • Get on the Kaspersky website
  • Sign in to your Kaspersky account using the credentials
  • From there, go to the subscription page
  • Then click on the tab 'manage subscription.'
  • Select cancel subscription and follow the prompt on the screen to complete the cancellation

You can also contact the Kaspersky customer support team at +44 (0)20 3549 3499 to request cancellation.

How to turn off subscription auto-renewal?

The process to turn off subscription auto-renewal differs based on the device where you subscribed, directly through Kaspersky, Apple App Store, or Google Play store. You can here check the steps below to turn off your subscription via the website:

  • To begin with, first login into your account through the desktop or mobile browser at
  • Visit  and click the button 'TURN-OFF AUTO RENEWAL.'
  • If you don't get this option, you can email, and the Kaspersky team will help you turn off the subscription auto-renewal.

How do I remove my credit card from Kaspersky?

If you wish to remove your credit card from Kaspersky, follow the steps below. Besides, you can follow the same steps to update your payment details for your Kaspersky account.

  • Login to your Kaspersky account by visiting the link
  • Then go to the 'Subscription' tab.
  • Now click on the manage subscription button and payment details.
  • The system will take you to the Nexway website. Under Payment details, click on the button 'change payment method.'
  • Then you can click on the tab 'Add/ Delete a card or Paypal.'
  • Follow the prompt, and you can delete the credit card details.

How can I get a refund from Kaspersky?

Per the official reseller Nexway terms and conditions, you can request a refund within 30 days of the order date. You can get a refund for your purchase payment in the Kaspersky online store or through automatic payments. To get a refund from Kaspersky, contact the customer support team at +44 (0)20 3549 3499. Besides, ensure to keep the following information.

  • Date of purchase
  • Name and email id you mentioned during the purchase
  • Order name

How do I check my subscription information?

If you want to check the subscription-related information, you can here follow the simple process below:

  • Login to your Kaspersky account online
  • You can then locate the section 'subscription.'
  • Click on the tab' subscription of interest.'
  • Now the details of your subscription will be displayed on the screen

How can I remove a Kaspersky subscription from a device

If you are not satisfied with the Kaspersky subscription, you can remove it from the device anytime. Here are the steps for the Kaspersky subscription cancel / removal process on a device:

  • Open the Kaspersky application on your device
  • Log Into your account and look for 'Settings.'
  • Then go to the tab 'My Account' or 'Manage subscriptions.'
  • Open your account, and you can see the current subscriptions
  • Click on the tab 'cancel' or 'remove' your subscription
  • Follow the prompts, and you will be able to remove the subscription successfully

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