How to Cancel the Subscription of AT&T and Get a Refund

AT&T is the leading name in the telecommunication industry of the USA. They provide excellent service to their customers, but sometimes their users face issues and want to cancel their services. But they want to know how to cancel subscriptions; then, by following the guidelines, you can do this. Customers can cancel their AT&T subscription before the end of their service commitment. Otherwise, you must pay Early Termination Fee (ETF) for online purchased subscriptions. You can call their customer service at 800-331-0500 regarding AT&T Subscription Cancel following mentioned steps:

  • Kindly visit their website
  • Click on My AT&T and select my account.
  • Enter the username or password and click on Login.
  • The screen will display options like cancel the subscription, payment method, and billing select accordingly.
  • If a customer places an online order and it lies under 14 days of purchase, they must pay a restocking fee for a return.

What is the Early Termination Policy of AT&T?

Customers must pay an Early Termination Fee for more than 14 days after subscription if you apply for cancellation of AT&T internet service or another wireless service. The ETF charges per month as a service charge for activating internet service.

How can I remove my credit card from AT&T and stop auto-renewal?

You can easily remove your credit card details from AT&T to stop auto-renewal. Customers can remove it via the official website.

  • Please visit the official website and sign into your AT&T Prepaid Account.
  • Select the Add-ons which are available on the top of the Homepage.
  • Click on Profile and Settings, then select payment options.
  • Follow the procedure to edit the payment method and confirm changes to remove the credit card and stop auto-renewal.

How to request a refund from AT&T after subscription cancellation?

You should call their customer service representative at 800-331-0500 for a refund. Customers must check their refund policy, under which circumstances they will receive the refund amount.

  • Refunds would be made only to the original payment methods like a Credit card, Debit card, and check within 14 Business days.
  • They can deduct the restocking fees from the refund amount.

How do I speak to someone at AT&T to cancel my subscription?

AT&T experts provide communication channels like their contact number, Live Chat, or contact form, which is available on the official website. Customers can call customer service to speak with their representative to cancel the wireless subscription. You need to follow the instructions explained here:

  • Dial the customer service number 800-288-2020 to speak with the live person at AT&T experts.
  • It would help if you waited a few minutes to connect with their supervisor. Once the call gets connected, share the cancellation query and proceed further.

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