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Will I receive a refund on Southwest Airlines?

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Everything You Need to Know About Southwest Airlines Refund Policy on Different Fares

Southwest airline is one of the reliable airlines in every aspect. This airline offers the best deals to their passengers, which incorporates easy booking and refunds, effortless cancellation, straightforward check-ins, and many more. If you want any of these services, then you can effortlessly move forward.

If you want to know the Southwest airlines refund policy, read this write-up carefully. You will get to know detailed information regarding the refund policy of Southwest airlines. In case you need any sort of assistance, then feel free to contact the Southwest airlines customer support team.

Refund Policy of Southwest Airlines for Different Fares

  • For Reusable Fares

Funds from Wanna Get Away, Anytime, and Business Select fares which can be used by the passengers for future travel. The validity of this fund is up to one year which is applicable from the original purchase date. The funds are reusable till the time they were cancelled according to the No Show Policy of the Southwest airlines. This policy states that a flight can be cancelled more than 10 minutes before its departure time.

  • For Refundable Fares

The “Anytime” and “Business Select” fares are refundable. You can get refund by the Southwest airlines only if you cancel your flight more than 10 minutes before its departure time. You will receive your refund to your original form of payment or Travel funds for further use.

  • For nonrefundable Fares

If you want to cancel your ticket and get refund easily, the only thing you can do is to cancel your Southwest airlines ticket before 24 hours prior to the scheduled departure time. You can cancel your ticket through the official website of Southwest airlines, or by using the app, or calling the customer support within 24 hours of booking.

  • For No show policy

If you don’t want to travel, you can cancel your ticket at least 10 minutes before the departure of your Southwest flight. Passengers who do not cancel their ticket for a Wanna Get Away fare segment at least 10 minutes before the travel will be considered a “No Show” and the refund will be initiated.

  • Fares Booked with Points

If you cancel your ticket which is booked with points, the point balance will be refunded to the account from which they were booked.

How to cancel a flight on Southwest Airlines and get a refund?

If you would like to cancel your flight on Southwest Airlines and get a refund, then you can follow the below steps:

  • Open the official website of Southwest airlines and go to “Look Up Reservation”.
  • Write your confirmation number and the Passenger's name on the reservation.
  • Now, you will see any of the available Travel funds or any refundable balanced attached with the confirmation  number that you entered.
  • Hit the “Cancel Flight” to cancel the flight.

If you cancel a redfundable fare and get Travel Funds, then you can contact the reservations department on the below address:

  • Call us at 1-800-435-9792
  • Write our Refunds Department:

Southwest Airlines

Refunds Department

P.O. Box 36649

Dallas, Texas 75235-1649

For any kind of refund related queries, you can write to the refund department:

Southwest Airlines

Refunds Department

P.O. Box 36649

Dallas, Texas 75235-1649

For assistance, get in touch with the Southwest airlines customer support team.

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