Airlines Phone Directory

How to communicate with a Live Person at Virgin Australia?

When you have planned a trip with Virgin Australia but need help with bookings and its services, Then you can call there and seek an immediate resolution. Further, you can dial any of the following Virgin Australia phone numbers 13 67 89 / +61 7 3295 2296 and then choose the correct option from the IVR after choosing your preferred language:-

  1. Press1 to make the reservation
  2. Press4 to change the flight date
  3. Press7 to know about miles
  4. Press0 to speak with customer service.

How to connect with Virgin Australia for baggage services?

While making the reservation on Virgin Australia but getting issues related to baggage services such as delay, damage, and loss, you can communicate with such a department for a solution.

  • To approach Australia, you can use this toll-free number,1300 170 911
  • And to connect with New Zealand, try this 0800 443 744 toll-free number.
  • To reach out to the USA, dial this 866 810 7162
  • For all other countries, you can use this number +61 7 3295 2257 but be charged with an international toll.

Contact Virgin Australia Via Email

When you get to approach the customer service of Virgin Australia but have to share a document for better observation of trouble. Then you can use the email address that has been provided by the airlines:-

  1. To share a baggage-related concern, you can copy this,
  2. And to report anything related to the Virgin Australia lounge,

How to talk to Virgin Australia Business Flyer?

When you are a member of the Virgin Australia Business Flyer, and if you have confusion related to booking, reward portal, or inquiries, you can contact them for clarification. And the details to speak to someone at Virgin Australia are displayed at the bottom:-

  • You can use the authenticated phone number of the business flyer, which is 1300 246 498
  • If you didn't get through this, then you can share an email on

How to make a complaint with Virgin Australia?

When you have tried using the online modes to speak with Virgin Australia customer service but didn't get through, you can make a complaint by sending a letter; for that, you can use the address below.
To- Virgin Australia Guest Relations 
At- Complaints PO Box 1034, Spring Hill Qld 4004)

Is Virgin Australia customer service 24 hours?

Virgin Australia customer service is not available for 24 hours, but the duration varies as per the modes you have chosen. If you use the phone number, then its official time could be 5 am to 11 pm according to the Australian Eastern Stander Time.

How do I call Virgin Australia from overseas?

Virgin Australia is an international airline that covers various travel routes. And if you are taking an international flight and willing to speak with customer service from a foreign country. Then you can dial +61 7 3295 2257 and choose the suitable option from the answering machine.

How to chat with Virgin Australia

On Virgin Atlantic Australia, you can use its chat modes if you can state your issues better in writing. And to get this option, you get to install its application and visit to contact us page. On that tab, you can click on the chat icon and mention your issues there.

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