Bigpond is an Austalian internet service provider company. It is the largest ISP in Australia. It offers other services as well which includes cable, ADSL, Naked DSL, Mobile Broadband, Satellite and Dial up. You can buy any service of Bigpond and you will have a Bigpond email account. If your Bigpond email is not working for any reason then you need to resolve the issue to get your email working again.
If you are using iphone and you have Bigpond email account on your iphone and you find that Bigpond email is not working on iphone then you can follow below steps to fix the issue on your iPhone:
1. You can add an email account in iPhone. For this first select Mail from the iPhone menu, then select Preferences.
2. Now on the Accounts tab, you need to select the ‘+’ add icon
Here input your name, Bigpond Mail email address and password and select Sign in.
3. Now you should see the email account set up as successful. Now select Done. If automatic set up fails then you can select Setup Manually to continue with manual configuration.
4. Below are manual configuration settings:
Account type: IMAP
Incoming email server: imap.telstra.com
Outgoing (SMTP) email server: smtp.telstra.com
5. Now select Continue.
Incoming Mail Security
Use Secure Sockets Layer (SSL): Ticked
Authentication: Password
Outgoing Mail Server
Outgoing mail server: smtp.telstra.com
Use Authentication: Ticked
Outgoing Mail Security
Use Secure Sockets Layer (SSL): Ticked
Authentication: Password
Account Summary
Take account online: Ticked
6. Select Create to complete the process.
You can follow below steps for automatic set up of Bigpond email on mac:
1. Select Mail from the Apple menu, then select Preferences.
2. Then on the Accounts tab, select the ‘+’ add icon.
3. Now input your name, Telstra Mail email address and password and select Sign in.
4. Now Bigpond email account set up should be successful. You can select Done.
You can do follwoing:
Incoming mail server settings:
|
Host / Server Name: |
mail.bigpond.com |
|
User Name: |
your email address |
|
Password: |
Bigpond Password |
|
SSL / Security Type: |
Leave it untick |
|
Server Port: |
110 |
|
Outgoing mail server settings:
Host / Server Name: |
mail.bigpond.com |
|
User Name: |
Your email address |
|
Password: |
Bigpond password |
|
SSL / Security Type: |
On / SSL - Accept all certificates |
|
Authentication / Require Sign In: |
Password / Yes |
|
Server Port: |
587 (iPhone) or 465 (Android) |
For automatic set up you can follow below steps:
5. If you are looking to add or modify a Bigpond email account with Windows Live Mail, then select Settings, the cog icon.
6. Then select Manage Accounts.
7. Now select Add Account.
8. Select Other account (POP, IMAP) next.
9. Now you can input the following:
Email Address – Enter customers email address.
Password – Enter customers email password.
10. After that select Sign in. Now you should see the Bigpond email account should be functional.
11. Select Done to finish.
You can resolve the issue of Bigpond email not receiving by calling us.
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